Uber Problem Reported to GetHuman by GetHuman-robinfo

November 9th, 2017

Report Details

Summary of the problem
AN IDIOT DRIVER DROPPED OFF AND LEFT MY ** YEAR OLD SON ON PCH ON FOOT AT *AM ALONE
Company and department tried
Uber - Customer Service
Reported by
GetHuman-robinfo - GetHuman user since August 27, 2017
Problem classification
Uber: Account access
Date of incident
November 5th, 2017
Reported by GetHuman-robinfo
Reported on November 9th, 2017 from Vermont
Problem report / further detail
THE ROAD THAT WOULD NORMALLY BE TAKEN TO GET TO MY HOME WAS CLOSED DUE TO AN AUTO ACCIDENT AND THE DRIVER OPTED TO REFUSE CONTINUED SERVICE TO MY SON AND LEFT HIM ALONE ON PCH AT *AM AND DID NOT STAY TO ASSURE HIS SAFETY
How GetHuman-robinfo attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Home address, Account ID, Last name, Phone number, Email address, Phone number, First name, Email
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

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