Uber Problem Reported to GetHuman by GetHuman-jim_morr

November 7th, 2017

Report Details

Summary of the problem
I was charged a $*.** toll, but there are not tools on the trip that was taken
Company and department tried
Uber - Customer Care
Reported by
GetHuman-jim_morr - GetHuman user since October 14, 2015
Problem classification
Uber: Dispute a Charge
Date of incident
October 28th, 2017
Reported by GetHuman-jim_morr
Reported on November 7th, 2017 from Rhode Island
Problem report / further detail
May **, **** *$*.**Charged Try uberPOOL to save up to **% off your uberX trip when you share it with another rider! Share the ride. Share the cost. * * **:**am****** Ann Ct, Rosemont, IL ***:**am***** Busse Rd, Elk Grove Village, IL * *CAR*SELECT miles**.** TRIP TIME***:**:**
How GetHuman-jim_morr attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Home address, Phone number, Email, Last name, First name, Full name, Phone number
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017

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