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Uber Problem Reported to GetHuman by GetHuman-andreasd

November 5th, 2017

Report Details

Summary of the problem

Payment issues

Company and department tried

Uber - Customer Support

Reported by

GetHuman-andreasd - GetHuman user since April 14, 2017

Problem classification

Uber: Account access

Date of incident

October 27th, 2017

Reported by GetHuman-andreasd

Reported on November 5th, 2017 from District of Columbia

Problem report / further detail

Not accepting my card

How GetHuman-andreasd attempted to contact Uber

Searched around for a Uber FAQ on help.uber.com

Was equipped with the following information

Account ID, Phone number

Reported back to GetHuman as fixed

Fixed, on November 23rd, 2017

How-to Guides GetHuman-andreasd May Have Used

Why isn't my Uber app working? Was I suspended?How do I report that someone used my credit card illegally?How do I reactivate my Uber account?How do I reset my Uber password?What do I do if I can't remember my old email on my Uber account?How do I get a refund from Uber?

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