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Uber Problem Reported to GetHuman by GetHuman-andreasd

November 5th, 2017

Report Details

Summary of the problem

Payment issues

Company and department tried

Uber - Customer Support

Reported by

GetHuman-andreasd - GetHuman user since April 14, 2017

Problem classification

Uber: Account access

Date of incident

October 27th, 2017

Reported by GetHuman-andreasd

Reported on November 5th, 2017 from District of Columbia

Problem report / further detail

Not accepting my card

How GetHuman-andreasd attempted to contact Uber

Searched around for a Uber FAQ on help.uber.com

Was equipped with the following information

Account ID, Phone number

Reported back to GetHuman as fixed

Fixed, on November 23rd, 2017

How-to Guides GetHuman-andreasd May Have Used

What do I do if my Uber number is already in use when I never used it?How do I check my Uber application status?Why is my Uber account inactive when signing up to be a driver?What do I do if my Uber account is not working?Why does my account say disabled?Why isn't my Uber app working? Was I suspended?

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