Uber Problem Reported to GetHuman by GetHuman-thomassa

November 4th, 2017

Report Details

Summary of the problem
Uber wont recognize zip code on card
Company and department tried
Uber - Customer Care
Reported by
GetHuman-thomassa - GetHuman user since April 23, 2017
Problem classification
Uber: Cancel booking
Date of incident
October 30th, 2017
Reported by GetHuman-thomassa
Reported on November 4th, 2017 from Utah
Problem report / further detail
I put mt card info in trying to set up uber account and would not recognize my zip in card
How GetHuman-thomassa attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Home address, Phone number
Reported back to GetHuman as fixed
Fixed, on November 12th, 2017

How-to Guides GetHuman-thomassa May Have Used

What do I do if I try to scan my credit card with my Uber app and it is not working?How do I change the email address on my account?How do I report a driver an Uber?How do I book a round trip Uber ride as a driver and a passenger?How do I change the rating I gave for an Uber driver?How do I change my name in the partner app?
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