United Airlines Problem Reported to GetHuman by GetHuman-kbakerl

November 21st, 2017

Report Details

Summary of the problem
questions regarding flying with children and getting ***istance with my children
Company and department tried
United Airlines - Baggage/Luggage Problems
Reported by
GetHuman-kbakerl - GetHuman user since January 22, 2017
Problem classification
United Airlines: General Customer Error
Date of incident
November 18th, 2017
Reported by GetHuman-kbakerl
Reported on November 21st, 2017 from Alabama
Problem report / further detail
I am going to be flying with my * year old daughter and nine month old son on United Airlines from Lansing, MI to Chicago, IL to Little Rock, AK. My son will be riding on my lap and my daughter will be riding in the seat next to me. I have questions about bringing their car seats, how many carry-ons I am allowed and what type*size, if I am able to bring water for formula bottles for the baby, if I'm allowed to bring snacks and juice for my daughter and what types of snacks are allowed, if there will be someone available to ***ist me in transporting them from each terminal to the next, if I am allowed to bring make-up and what types on the plane.
How GetHuman-kbakerl attempted to contact United Airlines
Tried calling United Airlines Customer Support Number 800-225-8900
Was equipped with the following information
6 Character booking reference, Last name, First name, Home address, Email address used for booking
Reported back to GetHuman as fixed
Fixed, on November 28th, 2017

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