Verizon Wireless Problem Reported to GetHuman by GetHuman-dspira

November 6th, 2017

Report Details

Summary of the problem
Can't use phone with SIM card from Golan Telecom. Need unlock code??? Phone says searching for net...
Company and department tried
Verizon Wireless - Customer Service
Reported by
GetHuman-dspira - GetHuman user since November 16, 2016
Problem classification
Verizon Wireless: General Customer Error
Date of incident
October 31st, 2017
Reported by GetHuman-dspira
Reported on November 6th, 2017 from California
Problem report / further detail
cant use phone with SIM card from Golan Telecom. Need unlock code??? Phone says searching for network and the screen says "SIM card is not from Verizon wireless".
How GetHuman-dspira attempted to contact Verizon Wireless
Searched around for a Verizon Wireless FAQ on verizonwireless.com
Was equipped with the following information
Home address, Phone number, Billing Address on Account, Name of Account Holder, Email, Account ID, First name, Last name, Email on Account, Phone Number on Account
Reported back to GetHuman as fixed
Fixed, on November 16th, 2017

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