Verizon Wireless Problem Reported to GetHuman by GetHuman-chrislam

November 24th, 2017

Report Details

Summary of the problem
Packet Loss
Company and department tried
Verizon Wireless - Customer Care
Reported by
GetHuman-chrislam - GetHuman user since April 25, 2017
Problem classification
Verizon Wireless: Fraud
Date of incident
November 14th, 2017
Reported by GetHuman-chrislam
Reported on November 24th, 2017 from Delaware
Problem report / further detail
Having ***% packet loss after this hop in the tracert tests B****.HRBGPA-LCR-**.verizon-gni.net*Along with having ***% packet loss, I am also having smaller amounts of packet loss along the test at every hop, creating many ping issues along the way.
How GetHuman-chrislam attempted to contact Verizon Wireless
Tried calling Verizon Wireless Customer Support Number 800-526-3178
Was equipped with the following information
Billing Address on Account, Phone Number on Account, Home address
Reported back to GetHuman as fixed
Fixed, on December 5th, 2017

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