Verizon Wireless Problem Reported to GetHuman by GetHuman-maliki

November 4th, 2017

Report Details

Summary of the problem
Suspicion
Company and department tried
Verizon Wireless - Technical Support
Reported by
GetHuman-maliki - GetHuman user since January 19, 2016
Problem classification
Verizon Wireless: Technical support
Date of incident
October 25th, 2017
Reported by GetHuman-maliki
Reported on November 4th, 2017 from Washington
Problem report / further detail
Ive received an email from address verizon wireless, stating my $ plan has been paid for, i clicked the link and tried to verify it had actually been paid, which then stated my number is deactivated but it also says that when i use (my verizon) my phone hasnt been paid for, for about - months. After researching why i got this email, i came to concusion it must be a phising scam, thats why im contacting you to let you be aware that any transactions used my number*account ect, will not be submited by me personaly, (owber of said account) *
How GetHuman-maliki attempted to contact Verizon Wireless
Tried tweeting @VZWSupport to see if Verizon Wireless Customer Service would respond
Was equipped with the following information
Home address, Email, First name, Name of Account Holder, Email on Account, Phone Number on Account, Phone number, Billing Address on Account, Last name
Reported back to GetHuman as fixed
Fixed, on November 8th, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!