Verizon Wireless Problem Reported to GetHuman by GetHuman-bfashe

November 23rd, 2017

Report Details

Summary of the problem
forgot verizon.net email p***word
Company and department tried
Verizon Wireless - Customer Help
Reported by
GetHuman-bfashe - GetHuman user since June 23, 2017
Problem classification
Verizon Wireless: Customer Service Issue
Date of incident
November 22nd, 2017
Reported by GetHuman-bfashe
Reported on November 23rd, 2017 from Ohio
Problem report / further detail
cannot send or receive verizon.net email because I have forgotten p***word.
How GetHuman-bfashe attempted to contact Verizon Wireless
Tried messaging Verizon Wireless through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Email, First name, Billing Address on Account, Phone Number on Account, Last name, Email on Account, Last 4 of Social Security
Reported back to GetHuman as fixed
Fixed, on December 11th, 2017

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