Verizon Wireless Problem Reported to GetHuman by GetHuman-mswan
November 26th, 2017
Report Details
Summary of the problem
how do I rescan the channels on my settop box
Company and department tried
Verizon Wireless - Customer Service
Reported by
GetHuman-mswan - GetHuman user since October 4, 2016
Problem classification
Verizon Wireless: Complaint
Date of incident
November 21st, 2017
Reported by GetHuman-mswan
Reported on November 26th, 2017 from West Virginia
Problem report / further detail
because I lost access to one channel
How GetHuman-mswan attempted to contact Verizon Wireless
Searched around for a Verizon Wireless FAQ on verizonwireless.com
Was equipped with the following information
PIN on Account, First name, Home address, Name of Account Holder, Last name, Phone number
Reported back to GetHuman as fixed
Fixed, on December 3rd, 2017
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