Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

Verizon Wireless Problem Reported to GetHuman by GetHuman-mswan

November 26th, 2017

Report Details

Summary of the problem

how do I rescan the channels on my settop box

Company and department tried

Verizon Wireless - Customer Service

Reported by

GetHuman-mswan - GetHuman user since October 4, 2016

Problem classification

Verizon Wireless: Complaint

Date of incident

November 21st, 2017

Reported by GetHuman-mswan

Reported on November 26th, 2017 from West Virginia

Problem report / further detail

because I lost access to one channel

How GetHuman-mswan attempted to contact Verizon Wireless

Searched around for a Verizon Wireless FAQ on verizonwireless.com

Was equipped with the following information

PIN on Account, First name, Home address, Name of Account Holder, Last name, Phone number

Reported back to GetHuman as fixed

Fixed, on December 3rd, 2017

How-to Guides GetHuman-mswan May Have Used

How do I reach a Customer service rep from Verizon?How do I remove a line from my Verizon account?How do I get a payment extension from Verizon?How do I get a Verizon upgrade?How do I switch my phone on my Verizon account?How do I cancel my Verizon services?

Have a Similar Problem?

Verizon Wireless's Customer Phone Number All Verizon Wireless Contact Information How to Fix Common Verizon Wireless Issues

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.