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Verizon Wireless Problem Reported to GetHuman by GetHuman-mswan

November 26th, 2017

Report Details

Summary of the problem

how do I rescan the channels on my settop box

Company and department tried

Verizon Wireless - Customer Service

Reported by

GetHuman-mswan - GetHuman user since October 4, 2016

Problem classification

Verizon Wireless: Complaint

Date of incident

November 21st, 2017

Reported by GetHuman-mswan

Reported on November 26th, 2017 from West Virginia

Problem report / further detail

because I lost access to one channel

How GetHuman-mswan attempted to contact Verizon Wireless

Searched around for a Verizon Wireless FAQ on verizonwireless.com

Was equipped with the following information

PIN on Account, First name, Home address, Name of Account Holder, Last name, Phone number

Reported back to GetHuman as fixed

Fixed, on December 3rd, 2017

How-to Guides GetHuman-mswan May Have Used

How do I activate my Verizon phone?How do I set up Auto pay?How do I get a Verizon upgrade?How do I pay my Verizon bill online??How do I remove someone from my Verizon bill?How do I change my auto pay date?

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