Verizon Problem Reported to GetHuman by GetHuman-walter_f

November 8th, 2017

Report Details

Summary of the problem
I forgot my secret question and my phone is broke
Company and department tried
Verizon - Customer Care
Reported by
GetHuman-walter_f - GetHuman user since November 14, 2015
Problem classification
Verizon: Device Support
Date of incident
November 1st, 2017
Reported by GetHuman-walter_f
Reported on November 8th, 2017 from Hawaii
Problem report / further detail
I'm trying to access my Verizon text messages and I forgot my secret question but I don't have access to my phone for it to send a temporary password to my phone I'm using a computer
How GetHuman-walter_f attempted to contact Verizon
Tried calling Verizon Customer Support Number 888-553-1555
Was equipped with the following information
Name of Account Holder, Email on Account, Phone Number
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!