Xbox Problem Reported to GetHuman by GetHuman-mookpey

Report Details

Summary of the problem
I need to change my birth date so that I can change my own settings without using a parent account.
Company and department tried
Xbox - Customer Service
Reported by
GetHuman-mookpey - GetHuman user since May 13, 2016
Problem classification
Xbox: General Support Issue
Date of incident
October 28th, 2017
Reported by GetHuman-mookpey
Reported on October 30th, 2017 from New York
Problem report / further detail
GetHuman-mookpey did not choose to add any details about their problem.
How GetHuman-mookpey attempted to contact Xbox
Tried to open a chat window with Xbox at
Was equipped with the following information
Last name, Account ID, Email Address, Phone number, Phone Number, Name of Account Holder, Type of Xbox, Email, Home address, Home Address, First name
Reported back to GetHuman as fixed
Fixed, on November 10th, 2017

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