Xbox Problem Reported to GetHuman by GetHuman-hunters3

October 30th, 2017

Report Details

Summary of the problem
Xbox cut off after update and hasn't restarted
Company and department tried
Xbox - Customer Service
Reported by
GetHuman-hunters3 - GetHuman user since March 31, 2017
Problem classification
Xbox: Technical support
Date of incident
October 19th, 2017
Reported by GetHuman-hunters3
Reported on October 30th, 2017 from Maryland
Problem report / further detail
Xbox cut off after update and hasn't restarted. Do I turn it on myself??
How GetHuman-hunters3 attempted to contact Xbox
Searched around for a Xbox FAQ on support.xbox.com
Was equipped with the following information
Home Address, Email, Account ID, Type of Xbox, Last name, Name of Account Holder, Home address, Phone number
Reported back to GetHuman as fixed
Fixed, on November 9th, 2017

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