Facebook Customer Service Issues

Dear Sir, I would like to address the unfortunate situation regarding my disabled account under the name of Michael Masih. I am positive that I have not violated any of your rules and regulations, as I hold your community guidelines in high regard. I believe there may have been an error, and I kindly request a thorough review of my account to rectify this matter promptly. My Facebook account is crucial to me, as it is connected to various other social media platforms like PUBG Mobile and Instagram, as well as several apps from the Play Store. Despite my efforts to adhere to all guidelines, my account remains disabled. I urge you to expedite the review process and make any necessary updates to your reporting system. Thank you for your attention to this issue. Sincerely, Michael Masih

About a month ago, my Facebook account was disabled. I requested a review immediately, only to find that my account had been hacked. I have since gone back every day, requesting a review each time. Nothing has changed. Now, I get a message telling me that too much time has passed and I can no longer request a review. The email on file with Facebook has also been hacked, so I provided an alternate email, but have heard nothing. I don't know why I can't get back in when I have requested a review multiple times. The long amount of time that has passed since my account was disabled is because of Facebook not responding, and not because of me. I even provided my ID to prove it was really me. I am incredibly frustrated as Facebook is the only way I have of contact with a number of friends, and a great number of photos. I just want my account back.

My Instagram profile, @robbielucarelli, was unexpectedly disabled on November 11, [redacted]. I strongly believe this was done in error and have cooperated by sending required selfies with identification twice. Despite numerous attempts to contact support, my profile remains disabled. I wish to explain why I think this was unwarranted. The profile name "robbielucarelli" stems from my nickname (Robbie) and surname (Lucarelli), commonly used across social media. The additional subname "Creed" reflects personal beliefs. I am a professional architect who worked internationally for 15 years and now provide technical consultancy for the Court of Florence, alongside pursuing acting opportunities. My posts and stories reflect my passions and professional life. I have never faced issues on social media or with the law, avoiding political conflicts and maintaining a professional image. I had recently made my profile private to limit unwanted interactions. I believe my disabling may have been because I used an app to manage my followers. I am eager for a resolution and request a thorough review to reinstate my profile promptly. Best regards.

My account ([redacted]) was mistakenly suspended. I filled out the objection form and was informed of a decision within one day, which was over two weeks ago. The notice states my account will be permanently disabled, not suspended for 30 days. I am unable to communicate with them to understand which post violated their standards. The lack of transparency and customer support is unacceptable. The accusation of contributing to child exploitation is baseless. I have used Facebook for 20 years without any issues until now, where both my personal and business accounts were closed. I feel targeted and betrayed by Facebook, as there has been no detailed explanation provided. I have not received any correspondence on this matter. It seems someone within their organization decided to delete my account without cause or explanation. I am careful about what I post, so this situation is unjustifiable.

On December 4th this year, I encountered an unexpected issue. A porn post appeared on my account, leading to its disablement. Following this, I promptly contacted the Facebook team. After providing my number, they assured me that my account was under review and that I would receive a response within 7 days. However, it has now been 10 days, and I am still awaiting any feedback. Despite my attempts to reach out through chat or phone, I have been unable to due to the unavailability of live chat support. Additionally, not only was my personal account disabled, but my ads accounts as well. Curiously, on the same day my account was disabled, Facebook charged me $[redacted] without providing an invoice. This has left me baffled as to why such a charge was processed without proper documentation. I am concerned about the security gap on Facebook, as it seems unlikely for my account to be compromised without any notifications of unusual activity. I sincerely hope for a swift resolution to this matter.

My account is currently disabled due to a technical issue. The system logged me out because my birth year in the settings is listed as "00," which the computer recognizes as too young. Since October 23, [redacted], I have been receiving an error message indicating that I am underage to be using Facebook. I have already reported this problem and even submitted a photo ID of my driver's license. My name is Charisse Lynn from Brooklyn, NY. My contact numbers are [redacted] (landline) and [redacted] (cellular). The profile picture features me in a denim outfit standing in front of an Indian Teepee in Maine. My account number is #[redacted][redacted] - A. [redacted][redacted]. My friend, Bruno George, provided me with additional ID numbers, and my other friends like Michael Cassa, Artie Soden, Peter Gallagher, and Tanya Scanlon from Australia can confirm my identity. Please reach out to me at [redacted] Thank you.

I have a profile under the name Molly Mack. I updated my phone number to [redacted] but cannot update my password because it wants to send a code to my old number. I set my current number as default but got locked out and cannot remove the old number without the password. I can't access the email on file ([redacted]) and Yahoo charges for email recovery which I won't pay for. I'm willing to verify my identity with my driver's license. My Facebook is under a nickname, not the full name Molly Jacobs. I created a new Facebook account but it was disabled for not following guidelines, even though I hadn't posted anything. I sent a video to prove my identity, awaiting approval to recover my original 10-year-old account or create a new one.

Zubair, I wanted to inform you that on April 16, [redacted], a decision was made regarding your account. Our typical review process usually takes slightly over a day. Currently, your account is not visible to others on Facebook, and you are unable to use it. Our team will revisit your account shortly despite the challenges presented by the COVID-19 pandemic. If we determine that your account complies with our Community Standards, you will regain access. Thank you for your patience.

My name is E. Charleman and I have been a Facebook user for over a decade. My current email is [redacted] However, I received an email mentioning that my password was reset without my request on March 6 at 4:28 am. It indicated that the primary email had been changed to [redacted], an email I am unfamiliar with. I still get Messenger alerts, but when I try to access them, I see the name Rubina Amy. Despite multiple attempts, I cannot log into my Facebook account, even after submitting my ID for verification. I've been waiting to address this issue as my son, who lives out of town, was planning to help but hasn't been successful. At this point, I believe the best course of action is to deactivate my Facebook account.

Hello Gethuman team, I am reaching out because my computer and Facebook account have been hacked. The hacker posted inappropriate content without my knowledge, leading to my account being closed. Despite multiple emails, I have not received a response. Additionally, my bank card and Paypal account were compromised. Having had this Facebook account for 12 years, it holds significant personal memories and connections, crucial for my career as an actor and teacher. I have always adhered to Facebook's guidelines and would appreciate a review of my content history. I kindly request a reconsideration of the account closure as it greatly impacts me. Sincerely, Khalil BJ

I believe my Cornelius Summers Facebook account was disabled for something I may have unknowingly done wrong. I suspect it was due to an ad I posted in an area that I thought was acceptable. James Parker messaged me about making money by posting ads on Facebook Marketplace, and I followed his instructions believing it was within Facebook's policies. I am seeking a review of my account as I tried contacting Facebook without success. I can provide our conversation as proof of my innocence. If I unknowingly violated any policies due to being misled by someone, I request a warning instead of immediate account disablement. My email associated with the account is [redacted] I hope Facebook can reconsider their decision.

I am seeking support as I am unable to manage or delete my information on Instagram due to inaccessible data. Despite reaching out to the Instagram Help Center and submitting multiple forms daily, I have not received any responses. I am stuck in a Confirmation Loop where I keep being prompted to confirm my account. The message I receive states, "Thanks for Providing Your Info. We’ll review your info and if we can confirm it, you’ll be able to access your account within approximately 24 hours." This issue has persisted since December [redacted], and Meta Security confirmed it's an Instagram UI bug. The frustrating part is that the promised "24 hours" resolution does not actually last 24 hours.

Hello, I suspect that my account was compromised in the past, and it was subsequently disabled by someone at Facebook. I did not receive any emails or text messages regarding this activity, and I believe the phone number associated with the account might have been changed without my knowledge. I have been using Facebook since [redacted] and I would like to regain access to my account where I have many cherished memories. My driver's license displays a different name due to the use of my middle name and my mother's maiden name. I am currently in the process of legally changing my name to Lee Edmund Taber, the name I have been using on my account since its creation. I am mindful of posting only appropriate content, and if any violations occurred, I always followed the system's guidelines. I suspect my account was compromised due to a data breach at T-Mobile, my phone carrier, about a year ago. Despite my efforts to secure my account by changing passwords, I discovered on April 14, [redacted], that my account was disabled. I am unsure of the reason for this action. I have informed T-Mobile about the breach both over the phone and at a local store, and they confirmed that my account was affected. I kindly request assistance in restoring access to my account.

I am concerned that my Facebook account was hacked and then disabled without receiving any notification. I have been a user since [redacted] and want to continue using my account where I have many memories. There is an issue with my account name as well; my driver's license shows a different name as I use my middle name and my mom's last name. I am in the process of legally changing my name to Lee Edmund Taber. I have always used this name on my account. I ensure that I post appropriate content, and if I ever made a mistake, I was alerted by the system. I suspect that my account was compromised due to a data breach at T-Mobile a year ago, which is my phone carrier. Despite changing my password regularly, I found that my account was disabled on April 14, [redacted]. I have attempted to fill out forms on Facebook, but they are not going through. I seek assistance to regain access to my account.

My Facebook account, under the username Richard González Estimó, was hacked recently, and I urgently need to regain access. While chatting with someone, suddenly the Messenger closed, preventing me from reopening it. Subsequently, I received notifications that my account was deleted, with my password changed as per the emails received from Facebook Security. Despite trying to recover the account by submitting my ID photo, I have not succeeded so far. I await a swift response to resolve this issue promptly.

My account got hacked, and even after reporting it and submitting my birth certificate, I remain blocked. Facebook mentioned it would only take 24 hours, but it's been over four days now, and I have not received any update. I have been a user since [redacted], making this situation incredibly inconvenient as I cannot even access Messenger. Is there an email where I can send a complaint to Facebook and get an explanation for the delay?

I am part of a group striving to counter false information on Facebook. The spread of disinformation in "flat earth" groups extends beyond their intended topics, touching on Covid, the Ukraine/Russian war, and American Alt-Right propaganda. Those of us trying to reason are often harassed, primarily through muting or banning. Additionally, we face warnings when certain keywords are used frequently. Although Meta has a negative reputation, many of us are dedicated to defending facts and science. However, the situation is becoming increasingly challenging. Is there a possibility for an exception to avoid ongoing harassment and keyword blocking? Given Facebook's immense reach, I believe that any support would be valuable. Please reach out to me if needed. My email is also linked to my Facebook account if that information is useful.

Hello Instagram Support Team, I am reaching out regarding my disabled account @shilo1x due to multiple community guideline violations. I am kindly appealing for the reactivation of my account, @Sholl1x, as I believe this action was an error. The content on my page is for educational purposes and amateur news coverage, aiming to inform and entertain, particularly with memes. I feel there has been a misunderstanding in the reporting process resulting in the removal of my account. I hope for a fair review and restoration of my platform to continue sharing informative and enjoyable content. I value the opportunity to engage with my followers and contribute positively to the Instagram community. Thank you for your attention. Best regards, Username: @Shilo1x

My account was compromised, and I have lost access to my Facebook account due to my ex-husband and his girlfriend. They changed my password and contact information, preventing me from logging in. I had updated my contact information to [redacted] and [redacted], with password [redacted]. I urgently need this situation resolved. My name is Kimberley Louise B., aged 30, with four children, from Oshkosh. I am divorced from Scott B., as indicated in my bio. Please avoid sending verification codes unless the correct password is entered. I rely on your prompt assistance in fixing this issue.

Subject: Disabled Facebook Account Hello Facebook Support Team, I adhere to the rules of the Facebook community. I am an adult user, [YOUR AGE] years old. To verify my age, I have submitted my government ID. Regrettably, my account was hacked on (ACCOUNT DISABLED DATE), but I managed to regain access. To my surprise, upon my return, I found that my account had been disabled by Facebook. I believe this may be a misunderstanding regarding my age, which you can confirm by reviewing the submitted ID. I trust you will assist me in resolving this issue promptly. Regards, Wisso Ca Ke My Facebook account name is [redacted] Thank you, Facebook Help Support.