TikTok Customer Service Issues

My account on TikTok has been suspended because they think I'm under 13. I am 15 years old and can provide legal documents to prove it. My birthdate is August 7th, [redacted]. I faced malnourishment as a child, leading to my small stature. I feel discriminated against and may need to consider legal action if TikTok does not resolve this issue promptly.

I have encountered inappropriate content on this platform. I have come across videos that contain nudity, shootings, and fights. I find it contradictory that while I am attempting to share my videos, there are explicit ones being promoted. Additionally, marijuana usage seems prevalent in some areas, which makes the focus on explicit content perplexing to me. I kindly request a thorough review of the content on this platform, as I feel discriminated against by the current selection.

I am requesting to be unbanned as I believe the ban was unfair. I provided my passport for verification, but it was deemed not to resemble me. My account, Fikir_a27, means a lot to me with cherished memories and important connections. I assure you that I am over the age of 13 and have not violated any rules. Kindly reconsider and restore my account. Thank you for your attention.

I am reaching out to request an unban for my account, Fikir_a27. I believe I was unfairly banned based on my appearance not matching my age. Despite providing my passport for verification, it was rejected as not resembling me. I am indeed older than 13 and suspect that someone might be falsely reporting me. I cherish my account, filled with cherished memories and valued mutuals. I maintain a clean TikTok profile with no violations in the past. This account holds a special place in my heart, and I sincerely hope for its restoration. TikTok assistant, I appreciate your attention and hope for a resolution. Thank you for your assistance.

I have attempted multiple times to reset my password and access my old account without success. Despite uninstalling the app for weeks, I am faced with the message stating there have been too many login attempts. I eventually tried to create a new account but encountered the same issue. This situation has caused me frustration as I receive notifications and requests from others on the platform. My username on TikTok is likely 1#dramaqueen, and my profile picture features a squirrel. Please respond to this matter promptly via email.

Hello, I urgently need assistance with recovering my TikTok account, @ mmmmmmmmmmmmmia. A few hours ago, I was logged out automatically and now I can't access my account. I'm anxious because I had made purchases on TikTok shop and am unable to see any updates. Furthermore, I have valuable personal information on the account that I'm worried about losing. The issue seems to stem from the fact that I have used my current email and phone number on other accounts in the past. When I try to log in, I get signed in automatically to these other accounts linked to the same email or phone number. Since the TikTok account I'm trying to access is associated with my old phone number, I'm unable to receive a code to reset my forgotten password. I would really appreciate prompt assistance as this situation has left me quite distressed. Thank you for your help. Sincerely, MIA Email: [redacted] Account to recover: @ mmmmmmmmmmmmmia

Dear TikTok Support Team, I hope you are doing well. Today, I tried to upload my video on TikTok as usual. However, when I clicked on "Upload," I encountered an error message saying "Feature Impossible." Surprisingly, I did not receive any notification about violating the community guidelines. I fear that my account might have been compromised and subsequently banned. Is it feasible to have my account reinstated so I can resume posting? I kindly ask for your assistance in rectifying this issue and providing me with the necessary steps to resolve it. Thank you.

I misplaced my phone and when I attempted to reinstall TikTok on my new device, I couldn't recall my password. Resetting it requires the phone number and email I used during registration, both of which I no longer have access to. I'd like to request a change to my phone number from +[redacted]82 to +[redacted]01 and my email address to [redacted] I'm seeking assistance in recovering my account.

I unexpectedly got logged out of my TikTok account without receiving any notification. Initially, the account was created as a joke, but it unexpectedly gained popularity, accumulating millions of views and 16k followers. As I set up the account for fun, I do not have access to the associated email since it does not exist. The email linked to the account is @sekkieditz. I'm unsure of the password, and no phone number is linked to it. I have evidence to support that the account belongs to me, such as the editing work put into all uploaded videos, screenshots displaying the "edit profile" option upon reaching 10k followers, and the device used to create the account. I have attempted to reach out to TikTok multiple times, but the support response has been unsatisfactory. Can you please assist me in recovering my account?

I am frustrated because my videos keep getting deleted. There is a lot of inappropriate content on the app, yet my videos get removed. I want to showcase races, but my videos are constantly taken down without a valid reason. I feel like the guidelines are not being applied consistently.

I am experiencing issues with accessing the latest features on the app. I have patiently waited for the update, but unfortunately, I am unable to post stories or view them. While I can see photo slideshows, I cannot post any myself. This limitation is making it challenging for me to engage with the app fully. Additionally, I am missing important sections like the friends tab on my TikTok page, which is affecting my overall experience. I would greatly appreciate it if you could provide me with the necessary update to address these issues. Your assistance in resolving this matter would be highly valued. Thank you. 👍☺️

Hello, I am a songwriter registered with A.S.C.A.P. under ID #[redacted]. I posted a song titled "Mr Q Tarantino," which has the work ID#[redacted]16 and ISWC Number #T[redacted]. Despite being the copyright owner, TikTok muted my song claiming a copyright issue. Each time I re-upload it, the sound gets muted again. TikTok claims it's due to the song's duration exceeding their limit, yet my song is only 1 minute and 52 seconds long. I am frustrated with their response and lack of assistance. Any guidance on how to resolve this matter would be appreciated.

I was using my account of 3 years to go live when suddenly I got banned for no clear reason, just a vague "general" violation. I am 21 and all was going fine - no vaping, no violence, everyone was appropriately dressed. Despite appealing, it seems my case wasn't properly reviewed as there was no wrongdoing. Losing access to my account means losing 3 years of memories and nearly 9K followers. I am not concerned about the live session, but those 3 years of memories are priceless to me and they weren't backed up on my phone. It's frustrating to see discrepancies in how rules are enforced, seeming to favor the rich or celebrities who can bend the rules without consequences. There are instances of explicit content being promoted on the platform, yet action is not taken. All I want is to have my account reinstated. The account affected is "Casey.Jo.k".

Dear TikTok Support Team, I recently discovered that my friend's TikTok account, "amilijakaulina," was banned without any apparent reason. Witnessing her distress over the situation, I reassured her and promised to reach out to you to rectify this issue and potentially have her account reinstated. She has 16 following, 6 followers, and a total of 55 likes on her content. Please investigate this matter promptly as I am eager to restore her account and alleviate her distress. Thank you for your attention to this matter. Sincerely, Ahmed

Hello TikTok community! I recently appealed a violation on TikTok Live related to the “minimum age requirement.” I provided a photo of my passport along with a picture of me holding it, confirming that I meet the age criteria. Despite this, TikTok indicated that my ID doesn’t match the photo due to the age difference. The photo in question was taken in [redacted] when I was younger, but I have other pictures that align with my current passport photo. I have upheld all guidelines and seek the reinstatement of my live access. I am eager for a resolution to this issue. Feel free to reach out to me on TikTok at @maddyymaddii. Thank you!

Hello Tik Tok, I would like to request the unblocking of my account - shiruaevaaa, which was mistakenly blocked. I unintentionally displayed a toy gun (fake gun) in my last video, which TikTok may have misunderstood as a real weapon, resulting in the account block. I assure you that I will adhere to TikTok's guidelines moving forward. Please consider unlocking my account - shiruaevaaa, as it holds great significance for me. Thank you in advance for your assistance. Account name: shiruaevaaa Associated email: [redacted] As a reminder, I am over 13 years old.

Hello, dear Tik Tok. My account - shiruaevaaa has been mistakenly blocked. In my last video, I showed a toy gun (fake gun), but TikTok mistook it for a real weapon and blocked my account. I promise not to violate TikTok's rules and familiarize myself with them again. Please unblock my account - shiruaevaaa, it means a lot to me. Thank you in advance, I hope for your help. Account name - shiruaevaaa Email associated with the account - [redacted] Just in case, I’ll clarify, I’m over 13 years old.

One day when I attempted to log in, I was met with a temporary suspension message. At first, I dismissed it, thinking it was a minor issue. However, when I tried logging in on my computer, everything was fine. Despite uninstalling and restarting my phone, the problem persisted. Additionally, when I tried to submit feedback, I encountered responses from an unfamiliar user. I even tested on a different phone, which worked seamlessly. Despite reinstalling the app multiple times and following various troubleshooting tips, the issue persisted. I am uncertain about the next steps to take and only wish to regain access to my account on my phone without encountering such major obstacles.

I accidentally sent stars that I was credited with. I wasn't aware I would be charged and considered them as a credit. I read that occasionally a charge would come after being credited, but believed it meant after the credit was spent and I still had some remaining in my account. My issue now is that I have no money left in my bank to attend an important ear, nose, and throat appointment of a serious nature. I want my money back to be able to attend and I didn't ask for this credit. This situation is very misleading and feels like a scam. Please address this matter promptly as I urgently need to attend the appointment, which I believe is life-threatening if missed. My email is [redacted]

My account was recently banned due to multiple reports from users. I have previously posted similar videos without any issues. However, a particular user reported me out of anger, resulting in my ban. The affected account username was "livingonforthem." While I acknowledge having received a warning before, that account was vital to me, and it took considerable time to build. I kindly request the account to be unbanned. I assure you that I will post less frequently to avoid any further reports.