I was scammed by a user of Coinbase that claimed to be an Amazon employee. He hacked*ph...

GetHuman5018350's Hacked Account issue with Coinbase from July 2020

I was scammed by a user of Coinbase that claimed to be an Amazon employee. He hacked*phished into my computer and acted as it was me and was able to transfer *.******** BTC(**,***.** USD) to his account. I got an email that it was sent to this account. *CJYcxeSoFv*do**XvaUqSs*qjxkL**F he goes by the fake name of Eric Lester. Phone number (***)***-****. I would like to try an recall this transaction to get this bad guy from harming anyone else. I did not ok this transaction but he will tell you I did. He had me wire him money to Cross River Bank first posing as an Amazon billing department. I received a phishing email originally by “Amazon Support” about a purchase I did not make. The number on the email was *-***-***-****. Can you please help me any way paossible. Thank You!

GetHuman5018350 did not yet indicate what Coinbase should do to make this right.

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
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Coinbase

Hacked Account issue
Reported by GetHuman5018350
Jul 1st, 2020 - 4 years ago
Resolution: unknown
Seen by 25 customers so far
Similar issue to 1568 others

Timeline

GetHuman5018350 started working on this issue
Jul 1st, 2020 6:17pm