Order an art piece from Etsy with all of the correct contact information. However when...

GetHuman-jimschwe's customer service issue with Etsy from December 2020

Order an art piece from Etsy with all of the correct contact information. However when I receive the shipping notification is had JOE JONES listed vice CHADIE ROCO. I have attempted to enter to my Etsy account but it doesn't recognize my email address*password. **I need to speak with this lady as she was supposed to have that correct way prior to shipment.*Jane Sheriff**Owner of Darling Celebration**I did receive shipment notification on Sunday but no package has arrived yet. My account is listed under *****@***.com**Thank you*James Schwecke******@***.com****-***-****

GetHuman-jimschwe did not yet indicate what Etsy should do to make this right.

First: share to improve GetHuman-jimschwe's odds
Strength in numbers! Companies respond better when others are watching.
How GetHuman-jimschwe fixed the problem

We are waiting for GetHuman-jimschwe to fix the problem and share the solution with the rest of us customers.

Similar issue you need help with?
Get a step by step guide or answer to your Etsy issue right away.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Etsy customer problems.
How Do I See How Much Shipping Will Cost on My Etsy Order?How Can I Delete My Etsy Account?How Do I Report a User on Etsy?How Do I Edit My Listing on Etsy.com?How Do I Get a Refund from Etsy.com?
Do you have a customer issue as well?
We can help you get Etsy's attention and get better help faster. Tap below to get started.


Customer service issue
Reported by GetHuman-jimschwe
Dec 1st, 2020 - 3 years ago
Resolution: unknown
Seen by 54 customers so far
Similar issue to 3582 others


GetHuman-jimschwe started working on this issue
Dec 1st, 2020 11:19pm
GetHuman-jimschwe indicated the issue is not fixed yet.
Dec 2nd, 2020 6:21am