I filed my Federal and CA State taxes through your TurboTax e-file service, as I have d...

GetHuman2558434's customer service issue with Turbo Tax from March 2019

I filed my Federal and CA State taxes through your TurboTax e-file service, as I have done for many years, back in February. (****)*I finished and thought nothing more of it.*Now, here in March, I check on my refund status and notice my apartment number doubled* instead of ***, it shows *****.*That's one issue that I tried to amend, but it still shows the wrong apartment.*The major issue is the site now states my taxes are "ready to mail", which is strange since, as I stated, I e-filed with your service in February!*I have gotten the PDF printed up and now ready to mail, but why do*did I have to go through this?*Please explain what is going on and what my course of action should be from here.*Thank you in advance for your time and assistance in this matter.

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Turbo Tax

Customer service issue
Reported by GetHuman2558434
Mar 20th, 2019 - 5 years ago
Resolution: unknown
Seen by 26 customers so far
Similar issue to 50256 others


GetHuman2558434 started working on this issue
Mar 20th, 2019 7:10pm