Facebook Problem Reported to GetHuman by GetHuman-coolcatm

November 10th, 2017

Report Details

Summary of the problem
Your people blocked my account because someone said I was impersonating someone. I showed them *...
Company and department tried
Facebook - Help Center
Reported by
GetHuman-coolcatm - GetHuman user since April 27, 2016
Problem classification
Facebook: Can't Receive Code to Reset
Date of incident
November 6th, 2017
Reported by GetHuman-coolcatm
Reported on November 10th, 2017 from Ohio
Problem report / further detail
Your people blocked my account because someone said I was impersonating someone. I showed them * government forms of ID. They were to unblock my account and they keep sending me information to the wrong account. I want someone who knows what they are doing and get me back in using my email address *****@***.com and password fordescape****. How hard is that. I am very upset that they didn't notify me first for verifacation before blocking me. I want this fixed.
How GetHuman-coolcatm attempted to contact Facebook
Searched around for a Facebook FAQ on facebook.com
Was equipped with the following information
First name, Photo of Passport or Driver's License, Email on Account, Phone number on Account
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017
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